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Medical Illness
If a child becomes ill, or if a serious accident occurs at the program, an ECE will contact the parent to make him/her aware of the situation. Parents are encouraged to pick up a sick child. We ask that parents not bring children who are not coping to the programs. It is very uncomfortable for the children Children may not attend the programs if they have contracted a communicable disease (measles, etc.) or an infestation (lice, etc.). Children must remain home during the remainder of the incubation period of communicable diseases or until the infestation has been remedied according to public health guidelines. Please contact the Site Manager if a child contracts a communicable disease or an infestation. We will post notices to inform families of communicable diseases or infestations that are present at the centres. However, please be aware that these notices are always anonymous and that we always ensure confidentiality in these situations. In the event that a child becomes ill while at school and is picked up from school, parents are required to contact the centre so that staff are informed. Please see Arrivals and Dismissals (this section). Parent Concerns/Complaints At the O.K. Before & After School Programs we strive to work in partnership with our families. Any comments and/or concerns that you may have are welcome. At any time you wish to discuss a situation at length, it is best to arrange an appointment with either the Site Manager at the centre or the Executive/Associate Director. This will allow for privacy and full attention. Any complaints that Parents have should be made discreetly and quietly away from the children. Upon registering at the centre, all families will also be expected to sign a contract. This form, as with the Respect & Responsibility Contract, will outline the expected behavior that we anticipate from the families who attend the O.K. Before & After School Child Care Centre Programs. As adults, we are our children’s greatest role models, it is important that we set appropriate examples for them to encourage desirable behavior.
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